Q1. What is your terms of packing?
A: neutral PP bag , OEM brand package,PP White Bag, Aluminum Foil Bag, Paper Box, Color Cover paper. Inner packing: A3*50,(A4,Letter)*100 sheets/package Outer packing: tandard export cartons (or OEM designing)
Q2. What is your terms of payment?
A: T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance.
Q3. How about your delivery time?
A: Generally, it will take 10 to 15 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
Q4. What is your sample policy?
A: We can supply free samples, but the customers have to pay the courier cost.
Q5: Is there any policy for the problem goods?
A: Yes, if the quality problem caused by us, please contact with our sales directly, and we will take all the cost, and replace you new one; if the product problem is caused by customers, then customers will take the costs for new one for replacement. We don't accept any unreasonable return back.
Any product-related questions please consult our sales or technician. We'll try out best to help you out.