Shipping: Via Air Freight Cargo, TNT/FedEx/DHL/EMS etc.
Lead Time: One week after payment (deposit)
Our products can be fully customized based upon client's requirements as examples, we can adjust the ink's concentration, color, and optimize for different temperature and humidity. In fact, all our inks, ink cartridges, and CISS can be configured as customized packages.
As a professional supplier for inkjet media, Imatec Provide One-Stop-Service for your Printers:
Inkjet Photo Paper:
Matte, High Glossy, Premium RC Glossy, RC Satin/Silky/Luster, RC Wove,
Proofing paper etc.
Cotton Canvas & Polyester Oil Canvas, Banner Fabric, etc.
for pigment, dye, (eco-)solvent ink
PP Paper & Self-Adhesive PP Paper
Self-Adhesive PVC Vinyl (White Base & Grey Base)
Frontlit/Backlit PET Film
Compatible Ink Tank PFI-701/706, 700ML for Canon imagePROGRAF;
Comaptible Ink Cartridge for Epson Pro Stylus 4880, 7880/9880; 7900/9900;
Compatible Ink Cartridge for HP Designjet Nr.81/ Nr.91 etc
Eco Solvent Ink Cartridge 440ML for Roland/Mimaki etc.
QC & Service
Quality Control Process:
All the formulas has to pass a kind 3-month long -20 to 60 cycle test to insure the stability.
Test each color on printers before leaving factory to ensure the influence and color gamut.
Keep samples for each order shipment t save the quality data and track quality standard if necessary.
After-sale Services & Replacement:
Be active for any question and support about printers, cartridges application, with Technician online services
Replacment for any defective products with new one (if there is).
Imatec is a specialized supplier and manufactuer for large format printing industry, with providing series of inkjet inks, inkjet media products etc which are widely used for HP Desijet, Canon iPF, Epson Stylus, as well as Roland, Mimaki, Mutoh Plotters, both indoor and outdoor application.
Q: How can I confirm what kind of ink I should buy?
A: Check if all the following 3 steps:
(1) What is the brand and model for printer and print head?
(2). What material would you want to print on?
(3). What is the whole printing process flow?
Q: I just want to buy the ink that can add to my printers, similar to the original inks. Is it possible for your inks?
A: Our inks can act 99% like the original inks with the right information. But we can't mix inks with
any other ink brands, include original. (Some model can mix with original, so please ask us.) And don't mix inks with other
materials too. Mixing may cause reactions between the two inks, precipitatation, and then cause blocking.
Q: I just know my application, could you please suggest us suitable ink and printer?
A: Yes, no problem. Just tell us your application, we will suggest you several possible solutions and communicate with you to choose a best one.
Q: How about the goods package? If the customized OEM packing & logo accpeted?
A: Yes, sure! We supply normal OEM packing for free. You need just inform us your logo & packing information in details. We will do for you!
Q: Is it safe for the bottle (inks) during the shipping delivery?
A:Do not worry, we will do enough safety test before shipment, and the bottles with aluminum sealed shim
Q: How much the freight would be?
A:It depends on your area, we used TNT/FedEx/DHL for bulk service, but the discount will be available.
Q: Is there any discount for large quantity?
A: Yes, definitely. It will be depending upon what you ordered, and how many it is ordered. Our discount support is always existing!
Q:What is the lead time for delivery?
A: Usually 7 - 8 days after payment (deposit). This time includes production time, and testing time before leaving factory.